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Shipping & delivery

Waiting is the hardest part of ordering online, so here is exactly what happens, and when.

Where and how fast

Every governorate in Egypt. Cairo, Giza and Alexandria usually arrive in 2 to 3 working days, the rest of the country in 3 to 5 working days. Working days are Saturday to Thursday.

What it costs

A flat delivery fee, shown at checkout before you confirm. Orders above the free-shipping amount shown in your bag ship free. The amount at your door matches your order exactly.

What to expect

  1. You get an email (and an SMS, if you chose it) when your order is confirmed, packed and out for delivery.
  2. The courier calls before arriving. Keep your phone close: after two missed attempts the order comes back to us.
  3. With cash on delivery you pay the courier the exact amount on your order, once it's in your hands.

Changed your mind?

Cancel from Track order or your account any time before the order is packed. After that, the 14-day return has you covered.